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| » Gift Voucher FAQs |
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Purchasing Gift Vouchers
Gift Vouchers are purchased just like any other item in our store. You can pay for them using the store's standard payment method(s). Once purchased, the value of the Gift Voucher will be added to your own personal Gift Voucher Account. If you have funds in your Gift Voucher Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Voucher to someone via e-mail.
How to Send Gift Vouchers Via E-mail
To send a Gift Voucher via e-mail, you will need to go to our Send Gift Voucher Page. You can find the link to this page in the Shopping Cart Box, located in the right hand column of each page. When you send a Gift Voucher, you need to specify the following: the name of the person you are sending the Gift Voucher to, the e-mail address of the person you are sending the Gift Voucher to, and the amount you want to send.
(Note: You do not have to send the full amount that is in your Gift Voucher Account.) A short message will appear in the e-mail. Please ensure that you have entered all the information correctly. You will be given the opportunity to make any changes before the e-mail is sent.
Redeeming Gift Vouchers Online
When you receive a Gift Voucher via e-mail, it will contain details of who sent the Gift Voucher, possibly a short message from them, and a link to redeem the voucher.
To redeem online:
1. Click on the link contained within the e-mail. This will take you to the store's Redeem Voucher page. You will then be requested to create an account or Login before the Gift Voucher is validated and added to you account.
2. During the payment proccess, a tick box will appear to redeem your Gift Voucher. Click on that box and the necessary funds from your Gift Voucher Account will apply towards your purchase. (Note: If there is not enough funds in your Gift Voucher Account to cover the cost of your purchase, you will then have to select an additional payment method. If there is more funds in your Gift Voucher Account than the total cost of your purchase, the balance will remain in you Gift Voucher Account.)
Questions
For any other inquiries regarding the Gift Voucher System, please contact us via Email. Please be sure to provide as much information as possible. |
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